Okay, so I understand the need to conserve power. And I understand that the grid here in Mwanza probably isn't big enough to support the power demands for everyone 24/7. I understand and I'm not disputing brown outs or even the informed scheduled power outages that we're currently experiencing.
My problem is, and I don't care wherever you are in the world, if you're paying full price for a service, you should get that service. Or if that's not a possibility, your bill should reflect your actual usage and not what you were "supposed" to have gotten. It's like ordering a large pizza, paying for it, but when you open the box, a third of it has already been eaten.
And to make matters worse, hydro prices here have gone up 18% plus the service charges. So someone please explain to me where all the money is going?